Freecharge Merchant App: A Complete Guide for Business Owners
If you are a business owner looking for a convenient and secure way to accept digital payments from your customers, you might want to consider using Freecharge Merchant App. Freecharge Merchant App is one of the leading payment apps for business in India, used by over 2.5 lakh merchants across 250+ locations. It allows you to accept payments from various modes such as UPI, credit card, debit card, net banking, and more. It also helps you manage and grow your business with features like digital khata, business loan, website creation, loyalty program, and more.
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In this article, we will give you a complete guide on what is Freecharge Merchant App, how to download and install it, how to use it, and what are the alternatives to it. By the end of this article, you will have a clear idea of whether Freecharge Merchant App is suitable for your business needs or not.
What is Freecharge Merchant App?
Freecharge Merchant App is a mobile app that enables merchants to accept digital payments from their customers. It is developed by Freecharge, a wholly owned subsidiary of Axis Bank Limited, which is India's No. 1 payments app. Customers across the country use Freecharge to make prepaid, postpaid, DTH, metro recharge and utility bill payments for numerous service providers.
Features of Freecharge Merchant App
Some of the key features of Freecharge Merchant App are:
All-in-One QR: You can generate a QR code that can be scanned by customers using any UPI app to make payments. You can also share the QR code remotely via SMS or WhatsApp.
Payment Link: You can create a payment link that can be customized with payment description and amount. You can share the link with your customers via SMS, WhatsApp, or email.
Subscription Plans: You can opt for monthly or annual STAR subscription plans that offer benefits like health insurance, milestone rewards, digital invoicing, credit card discounts, and more.
MyOffers: You can create custom offers for your customers based on their needs and preferences. You can advertise your offers on the Freecharge app and attract more customers.
Website Creation: You can create your own website for your business in just 5 minutes and share it with your customers via SMS or WhatsApp.
Online Payment Gateway: You can accept online payments on your website, app, or mobile with an easy-to-integrate payment gateway that offers best customer experience, customized solutions, and world-class success rates.
Business Loan: You can get a collateral-free business loan in just 2 minutes and take your business to new heights.
Digital Khata: You can maintain all records of your customers digitally and send payment requests and reminders easily.
Paisa Plus: You can create a custom loyalty program for your customers and reward them with cashback for every transaction.
Audio Payment Alerts: You can get audio notifications for every payment received on your app.
Business Reports and Analytics: You can track your transactions and payments in real-time and get insights into your business performance.
Benefits of Freecharge Merchant App
Some of the benefits of using Freecharge Merchant App are:
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Convenience: You can accept payments from your customers anytime, anywhere, and from any mode. You don't need to worry about cash handling, change issues, or fraud risks.
Security: You can rest assured that your transactions are safe and secure with Freecharge Merchant App. It uses advanced encryption and security protocols to protect your data and money.
Growth: You can increase your sales and customer base with Freecharge Merchant App. You can offer attractive discounts, cashback, and rewards to your customers and get more referrals and repeat purchases.
Support: You can get 24x7 customer support from Freecharge Merchant App. You can reach out to them via phone, email, or chat for any queries or issues.
How to Download and Install Freecharge Merchant App?
If you want to start using Freecharge Merchant App for your business, you need to download and install it on your smartphone. Here are the steps to do so for Android and iOS devices.
Steps to Download and Install Freecharge Merchant App for Android
Go to the Google Play Store on your Android device and search for "Freecharge Merchant App".
Select the app from the search results and tap on "Install".
Wait for the app to download and install on your device.
Once the app is installed, tap on "Open" to launch it.
Steps to Download and Install Freecharge Merchant App for iOS
Go to the App Store on your iOS device and search for "Freecharge Merchant App".
Select the app from the search results and tap on "Get".
Enter your Apple ID password or use Touch ID or Face ID to confirm the installation.
Wait for the app to download and install on your device.
Once the app is installed, tap on "Open" to launch it.
How to Use Freecharge Merchant App?
After you have downloaded and installed Freecharge Merchant App on your device, you need to register and activate your merchant account. Then, you can start accepting payments from your customers and managing your business with the app. Here are the steps to use Freecharge Merchant App.
How to Register and Activate Freecharge Merchant Account?
Launch the Freecharge Merchant App on your device and tap on "Register".
Enter your mobile number and tap on "Send OTP".
Enter the OTP received on your mobile number and tap on "Verify".
Enter your business name, email address, PAN number, GST number (optional), bank account number, IFSC code, and other details as required.
Tap on "Submit" to complete the registration process.
You will receive a confirmation SMS with a link to activate your merchant account.
Click on the link and enter the OTP received on your mobile number.
Your merchant account is now activated and ready to use.
How to Accept Payments with Freecharge Merchant App?
You can accept payments from your customers using various modes such as UPI, credit card, debit card, net banking, and more with Freecharge Merchant App. Here are the steps to accept payments with Freecharge Merchant App.
Launch the Freecharge Merchant App on your device and log in with your mobile number and OTP.
Select the payment mode you want to use from the home screen. For example, if you want to use UPI, tap on "UPI".
You will see a QR code on the screen that can be scanned by any UPI app. You can also share the QR code via SMS or WhatsApp with your customers.
Your customers can scan the QR code or click on the link and enter the amount they want to pay. They will receive a confirmation message once the payment is successful.
You will also receive an audio alert and a notification on your app for every payment received.
How to Manage and Grow Your Business with Freecharge Merchant App?
Besides accepting payments, you can also use Freecharge Merchant App to manage and grow your business with features like digital khata, business loan, website creation, loyalty program, and more. Here are some of the ways you can use these features with Freecharge Merchant App.
D Digital Khata: You can record all your transactions with your customers digitally and send payment requests and reminders easily. You can also view your customer details, transaction history, and balance amount on the app.
Business Loan: You can apply for a collateral-free business loan in just 2 minutes and get instant approval and disbursal. You can choose from flexible repayment options and low interest rates.
Website Creation: You can create your own website for your business in just 5 minutes and share it with your customers via SMS or WhatsApp. You can customize your website with your logo, images, products, and services.
Paisa Plus: You can create a custom loyalty program for your customers and reward them with cashback for every transaction. You can also track your customer loyalty and retention on the app.
MyOffers: You can create and advertise your own offers for your customers on the Freecharge app and attract more customers. You can also view the performance of your offers on the app.
What are the Alternatives to Freecharge Merchant App?
Freecharge Merchant App is not the only payment app for business in India. There are other alternatives that you can consider depending on your preferences and requirements. Here are some of the popular alternatives to Freecharge Merchant App.
Google Pay
Google Pay is a payment app by Google that allows you to accept payments from customers using UPI, QR code, or phone number. It also offers features like business profile, business messages, spot platform, smart tap, and more. Google Pay is widely used by customers across India and has a simple and user-friendly interface.
PhonePe
PhonePe is a payment app by Flipkart that allows you to accept payments from customers using UPI, QR code, or phone number. It also offers features like store discovery, digital gold, insurance, mutual funds, and more. PhonePe is one of the leading payment apps in India and has a large customer base.
Paytm
Paytm is a payment app by One97 Communications that allows you to accept payments from customers using UPI, QR code, wallet, card, or net banking. It also offers features like Paytm for Business app, Paytm Mall, Paytm Money, Paytm Postpaid, and more. Paytm is the most popular payment app in India and has a wide range of products and services.
Conclusion
In conclusion, Freecharge Merchant App is a payment app for business that allows you to accept payments from various modes such as UPI, credit card, debit card, net banking, and more. It also helps you manage and grow your business with features like digital khata, business loan, website creation, loyalty program, and more. Freecharge Merchant App is easy to download and install on your smartphone and has a 24x7 customer support. However, Freecharge Merchant App is not the only option available for you. You can also consider other alternatives like Google Pay, PhonePe, or Paytm depending on your needs and preferences.
FAQs
Here are some of the frequently asked questions about Freecharge Merchant App.
Is Freecharge Merchant App free to use?
Yes, Freecharge Merchant App is free to use for merchants. However, you can opt for monthly or annual STAR subscription plans that offer additional benefits like health insurance, milestone rewards, digital invoicing, credit card discounts, and more.
How much commission does Freecharge Merchant App charge?
Freecharge Merchant App does not charge any commission or fees for accepting payments from customers. However, there may be some charges levied by your bank or payment gateway for processing the payments.
How long does it take to receive payments from Freecharge Merchant App?
You will receive payments from Freecharge Merchant App instantly in your bank account. However, there may be some delay depending on your bank or payment gateway.
How can I contact Freecharge Merchant App customer care?
You can contact Freecharge Merchant App customer care via phone at 080-3399-3399 or email at merchant.support@freecharge.com. You can also chat with them on the app or visit their website at
How can I update my business details on Freecharge Merchant App?
You can update your business details on Freecharge Merchant App by logging in to your account and tapping on "Profile" on the home screen. You can edit your business name, email address, PAN number, GST number, bank account number, IFSC code, and other details as required. You can also upload your logo, images, and documents to verify your identity and address.
I hope this article has helped you understand what is Freecharge Merchant App, how to download and install it, how to use it, and what are the alternatives to it. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading! 44f88ac181
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